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Duty drawback status shows the current stage of a duty drawback refund claim. It helps exporters track whether their claim is under processing, requires additional information, has been approved or has been credited to their bank account.

For instance, if a garment shipment from India to the USA is subject to duty drawback, the exporter can use the shipping bill number to check the duty drawback status. When the status appears as ‘drawback paid,’ it indicates that the refund amount has been successfully credited.

<a></a>Who is Eligible to Claim Duty Drawback?

The minimal eligibility criteria for handling drawback claims are:

In addition, here are the eligible goods for the duty drawback status:

Checking your duty drawback status helps you track the progress of your refund claim and identify any issues that may delay payment. It aids in the reimbursement of customs and excise taxes paid by exporters on imported or local inputs used in the production of export goods.

For exporters, the status fulfils several vital functions:

<a></a>What are the Different Types of Duty Drawback Claims?

In India, there are 3 main types of duty drawback claims. These are:

How to Check Drawback Status with Shipping Bill on ICEGATE?

Checking your drawback status with the shipping bill is important for maintaining financial transparency and ensuring your company takes advantage of the rebates it is eligible for. To check your duty drawback status on ICEGATE, follow these steps:

Go to the ICEGATE portal and login with your credentials.&nbsp;

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To access the drawback status area, select ‘Icegate Inquiry Service’ under the ‘Services’ section. Depending on the details you need, choose ‘Drawback Inquiry’, ‘Drawback Disbursement Status’ or ‘Monthwise Drawback Enquiry’ to track the status of your drawback claim.

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After selecting ‘Drawback Enquiry’, enter the relevant date range in the ‘Date From’ and ‘Date To’ fields. Next, choose the port location for which you want to check the drawback status.

Select ‘Drawback Pending Status’ to view a list of shipping bills whose duty drawback claims are still being processed during the specified period.

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Select ‘Drawback Sanctioned Status’ to see the shipping bills for which the duty drawback has already been processed and approved.

For hassle-free processing, verify that your <a href="https://www.skydo.com/blog/iec-code">IEC</a>, shipping bill number, and bank details are correct before submitting the enquiry.

While you track your drawback status, don’t let delays in refunds slow down your business. With <a href="https://www.skydo.com/">Skydo</a>, exporters can receive international payments faster with zero hidden forex markup, helping you keep your working capital flowing even when claims are pending.

<a></a>Meaning of Different Duty Drawback Status Messages

The ICEGATE portal displays different status messages, such as ‘EGM Not Filed’, ‘Query Raised’, and ‘Scroll Generated’. These indicate the progress of a duty drawback claim and highlight any issues that may require action.

Here is a detailed overview of some of the most common status messages and what they mean:

When checking your status, you may see ‘EGM Not Filed’ or ‘EGM Mismatch’, even though your products were shipped two weeks ago. This is one of the most common causes of delays.

Until the shipping line or airline files an accurately completed Export General Manifest (EGM), the drawback engine cannot process the claim. The solution is to compare the EGM submitted with the rotation number and container details on your Bill of Lading. The operation will end even if there is a single character discrepancy (CNTR123 vs CNTR1234).

The status ‘Query Raised’, with the remark ‘Substantiate classification under DBK Schedule’, appears when the item description in the shipping bill does not accurately match the drawback schedule description, or when the declared value appears unusually high. In such cases, the automated system or a customs officer may flag the claim for clarification.

To solve this, you must log in and provide technical documentation or a certificate from a chartered engineer attesting to the product's composition matching the stated HS Code.

Even if the bank account has not yet been credited, the status may show that a scroll has been generated. In many cases, the ‘Temporary Scroll’ or ‘Permanent Scroll’ is released by customs within 24 to 48 hours.

If the delay persists beyond this period, it may indicate a Public Financial Management System (PFMS) issue, often caused by a character-to-character mismatch between the bank account name and the IEC name.

<a></a>Common Reasons for Duty Drawback Claims Rejection

Here are the common reasons and solutions for duty drawback claims rejection:

Cause: The exporter's IEC is not connected to ICEGATE.

Solution: Use your new contact and bank information to register and validate IEC.

Cause: Customs officers either received the shipping bill at a non-EDI port or have not yet processed it.

Solution: Make sure the port is compatible with ICEGATE or wait for an EDI upgrade.

<a></a>Incorrect or Unlinked Bank Details

Cause: Your financial information and ICEGATE records do not match.

Solution: Use ICEGATE's registration module to update bank information.

Cause: An audit, a document inconsistency or a customs objection.

Solution: Either escalate by written representation or pursue it through the responsible official.

<a></a>How Skydo Helps Exporters Stay Compliance-Ready?

Managing international payments can be challenging for exporters. From unexpected charges and payment delays to repeated follow-ups and complex paperwork, every step can take up valuable time.

Thus, Skydo is built to simplify some of these challenges and make cross-border transactions smoother.

It helps exporters handle international payments with greater ease while keeping every transaction aligned with central bank guidelines. With automated documentation and a compliance-focused approach, Skydo reduces manual work and removes unnecessary complications.

This allows exporters to spend less time managing payment processes and more time building their global business.

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Import duty is the tax Indian Customs charges on all goods entering India from foreign countries. It is governed by the Customs Act, 1962 and administered by the Central Board of Indirect Taxes and Customs (CBIC) under the Ministry of Finance.

In most cases, import duty is applied to all goods unless they qualify for a specific exemption, and is calculated on the product's CIF value, which stands for Cost, Insurance, and Freight.

For example, if a product costs Rs. 1,000 with Rs. 100 in transportation (Freight) and Rs. 50 in insurance, the assessable value becomes Rs. 1,150, and import duty is charged on this total amount.

<a></a>What Are the Types of Import Duties in India?

There are different types of import duties, such as BCD, IGST, Social Welfare Surcharge (SWS), Anti-Dumping Duty, Safeguard Duty, and Countervailing Duty. The purpose and applicability of each duty are explained below:

Note: Anti-Dumping and Safeguard duties apply only to some products and specific countries. These are temporary duties that happen only when certain conditions are met.

<a></a>What Determines Import Duty Rates in India?

Import duty rate in India is determined based on factors such as government notifications issued by the CBIC, applicable trade agreements, the importing country’s origin, and product classification under the Customs Tariff system.

Import duty is calculated by applying the applicable duties, such as BCD, IGST, and other duty rates, to the CIF value of imported goods. Assume you are importing a personal computer from China with the HSN code 84713010 and a CIF value of $500.

You can calculate the import duty by following the manual calculation steps provided below:

<a></a>How to Pay Import Duty Online via ICEGATE?

Import duty can be paid online through the ICEGATE portal by logging in and making an e-payment against the Bill of Entry.

Step 1: Go to the <a href="https://www.icegate.gov.in/">ICEGATE</a> website and click on services, then e-payment and select the top-up payment option.

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Step 2: Now, enter your credentials and log in to the website.

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Step 3: This will take you to your dashboard. From there, select Services, then e-Payment, and finally click on Duty Payment to proceed with the payment process.&nbsp;

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Step 4: Enter the required details, including the document type and any other requested information, then review the entries and click “Proceed” to continue.&nbsp;

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Step 5: This will take you to the Unpaid Challan page, where you can select the challan you want to pay and proceed with the payment.

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Step 6: You can choose to pay through net banking, NEFT/RTGS, or ECL Wallet, as per your convenience.

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Step 7: Once payment is completed, you will promptly receive a receipt. Imported goods will be released after the duty clearance process is done. However, if payment is delayed, a 15% yearly penalty rate will apply to the outstanding balance due.

Note: As of March 2026, under <a href="https://www.caalley.com/cus26/Circular-No-13-2026.pdf">CBIC Circular No. 13/2026 (dated 24 March 2026)</a>, ICEGATE now lets you pay customs duty via UPI, debit card, and credit card through its new Payment Aggregator mode, in addition to net banking and NEFT/RTGS.

<a></a>Which Import Duty Exemptions Apply Today?

Exemptions from import duty in India have strict compliance requirements. All needed documents and criteria must be met to avail this exemption. In case of failure to provide valid documentation, full duty is charged, and clearance may be delayed.

<a></a>Import Duty vs Tariff vs Import Tax: What's the Difference?

The terms import duty, tariff, and import tax are often used interchangeably because they all refer to charges imposed on imported goods. However, there are subtle differences between them. Let's define each term to better understand what they mean and how they are used.

A tariff is the schedule of rates prescribed by the government under the Customs Tariff Act, 1975. It specifies the rate of duty applicable to each category of goods according to its classification. A tariff therefore establishes the rate but does not itself represent the sum payable. A reference to a 20% tariff on a product denotes the rate set out in this schedule.

Import duty is the amount payable to customs when goods enter India. It represents the tariff rate as applied to a specific consignment and collected at the point of import. Where the applicable tariff is 20% and the goods are valued at ₹1,00,000, the import duty payable is ₹20,000.

Import tax is a collective term encompassing all charges levied on imported goods. In addition to basic customs duty, this includes the Integrated Goods and Services Tax (IGST), the Social Welfare Surcharge, and any applicable cess. It does not denote a single levy with a fixed rate, but rather the aggregate of charges imposed on an import.

The three terms describe the same framework at different stages: the tariff is the prescribed rate, the import duty is the amount levied on a given consignment, and import tax is the collective term for the full range of charges applied to imported goods.

Many businesses that import inputs, raw materials, or components also export their finished products. If your business does both, the exchange rate costs you manage on the import side apply in reverse when your overseas clients pay you. Traditional banks often apply high exchange rate markups on these incoming payments, increasing overall transaction costs. Skydo can help address this through the following features:

Through <a href="https://www.skydo.com/">Skydo</a>, businesses that export as well as import can reduce currency losses, improve transparency, and gain greater control over their international payments.

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The EDPMS caution list is a register of exporters whose export transactions show unrealized or unreported foreign exchange. That means payment has either not arrived or has not been matched and reported to the system within the permitted timeframe. The system behind it, the <a href="https://www.skydo.com/blog/understanding-edpms-full-form-and-its-essential-role-in-export-management">Export Data Processing and Monitoring System (EDPMS)</a>, is an RBI-mandated platform that tracks foreign exchange inflows against every export shipping bill filed by Indian exporters.

Think of the caution list as an administrative flag. It gets removed once the outstanding payment proof is submitted.

Here is how it plays out. A Pune-based garment exporter ships goods worth $5,000 to a UK buyer. If the equivalent inward remittance is not reported against that shipping bill within the allowed period, EDPMS flags the entry, and the exporter's Authorised Dealer (AD) bank, which handles the exporter's foreign exchange transactions, marks them on the caution list.

Who Gets Added to the EDPMS Caution List and Why?

Exporters get added to the EDPMS caution list when foreign exchange against a shipped consignment remains unrealized. Either the payment has not come in, or it has come in but has not been reported to the AD bank within the prescribed period. The most common triggers are payment through an intermediary that did not report the inward remittance to RBI, a Bank Realisation Certificate (BRC) that was not submitted or generated, a shipping bill left open in EDPMS, and a payment that has genuinely not arrived from the foreign buyer within the permitted timeframe.

Exporters across goods and services exports can be flagged, including software exporters, IT service providers, and merchandise exporters. It takes only one shipping bill that remains unreconciled.

The AD bank (Authorised Dealer bank, the exporter's bank that handles foreign exchange transactions) is responsible for flagging the exporter once the prescribed period lapses without payment evidence.

What Documents Do You Need to Get Off the EDPMS Caution List?

To get off the EDPMS caution list, you need four documents: the FIRC, the BRC, the relevant shipping bill(s), and a covering letter addressed to your AD bank. If the payment was delayed or partially received, the bank may also ask for supporting correspondence with the foreign buyer.

The FIRC is the anchor document in almost every caution list removal case. If you have it, the rest of the process is largely administrative.

How to Get Removed from the EDPMS Caution List: Step-by-Step

To get removed from the EDPMS caution list, you need to identify the outstanding shipping bills and resolve the reason they remain open. This could involve matching payments already received to the correct shipping bills or seeking a permitted write-off for export proceeds that could not be realised. The process depends on your circumstances and must be handled through your Authorised Dealer (AD) bank.

1. Get a List of Outstanding Shipping Bills

Contact your AD bank’s forex or trade finance team and request a list of the shipping bills that remain outstanding in EDPMS against your IEC. Check the shipping bill numbers, dates, export values, amounts received and pending balances. This will help you identify which entries need to be reconciled.

Review the outstanding entries and group them by the reason they remain unresolved:

Identifying the reason for each entry helps you determine what documents or corrective action your AD bank will require.

3. Submit Documents to Reconcile Received Payments

If you have received payment but the shipping bill remains open, gather the relevant bank credit advice, inward remittance records, FIRC (where applicable), payment platform statements and export invoices. Prepare a reconciliation statement linking each remittance to the corresponding shipping bill and submit it to your AD bank with a request to update the EDPMS record.

If a remittance has been reported but not correctly mapped, ask the bank what additional information is needed to complete the reconciliation.

4. Explore a Permitted Write-Off for Unrealisable Export Proceeds

If the buyer has defaulted and the outstanding amount cannot be recovered, ask your AD bank whether the case qualifies for a write-off under the applicable RBI export regulations. Depending on the circumstances, you may need to provide evidence of collection efforts, correspondence with the buyer and documents supporting the reason for non-realisation.

Write-offs are subject to eligibility conditions, limits and documentation requirements. They are not automatic, and the applicable route depends on the nature of the export and the reason the proceeds remain unrealised.

5. Follow Up Until the EDPMS Entries Are Resolved

After you submit the documents, follow up with your AD bank to confirm that the remittances have been reconciled and the relevant shipping bills have been closed, or that an approved write-off or other permitted resolution has been recorded. If any entries remain outstanding, ask the bank what is preventing closure.

Keep the bank's written confirmation and supporting documents for your records.

Once the outstanding entries have been resolved, check with your AD bank that your caution-list status has been updated. In standard cases, de-cautioning follows when the applicable conditions are met, but cases involving other grounds for caution-listing may require additional action.

The timeline depends on the number of outstanding entries, the completeness of your documents and whether further approvals or corrections are needed. Ask your AD bank for the expected timeline rather than assuming that removal will happen in a fixed quarterly cycle.

Should You Go to Your AD Bank or RBI to Get Removed?

In almost all cases, you should go to your AD bank, not RBI, to get removed from the EDPMS caution list. EDPMS entries are managed at the bank level, so once you submit the FIRC and BRC, the bank updates the realization status of each shipping bill directly in the system.

Think of your AD bank as the gateway. All EDPMS entries are opened and closed by the bank, and the system is administered through AD banks, not directly by RBI.

RBI escalation is only relevant in specific situations:

If your payment came through an intermediary platform that did not report to RBI, which is common with PayPal or informal aggregators, the correct path is still your bank's FEMA compliance desk. The bank acts as the interface between you and RBI in these cases.

If the AD bank is genuinely unresponsive, you can approach the Regional Office of RBI under whose jurisdiction the AD bank falls. Treat this as a last resort, after documented follow-ups with the bank.

How Long Does EDPMS Caution List Removal Take?

EDPMS caution list removal depends on how quickly you submit complete documentation and how promptly your AD bank processes it. If the FIRC, BRC, shipping bill reference, and covering letter are submitted together and are in order, the bank can process the closure and update EDPMS within a few working days to a few weeks.

If the FIRC is missing and needs to be reconstructed or reissued by the payment platform, this alone can add days or weeks to the timeline.

There is no fixed statutory deadline by which the bank must process a caution list removal. That is why proactive follow-up with the bank's FEMA or trade finance desk matters.

Can You Continue Exporting While on the EDPMS Caution List?

Yes, you can generally continue to export goods and services while on the EDPMS caution list, because the listing does not automatically suspend export operations. It can still create practical friction with your bank and may affect your access to certain export incentives.

Some AD banks become more cautious about processing new foreign exchange inflows for exporters with open EDPMS entries. Certain banks may require resolution of outstanding entries before processing new transactions smoothly.

The listing can also affect your ability to avail export incentives and schemes that require a clean FEMA compliance record, including certain DGFT benefits. It does not by itself constitute a DGFT license suspension or cancellation, but unresolved entries that escalate into formal FEMA proceedings can have broader consequences.

Treat caution listing as urgent even if your exports are not immediately blocked. The longer entries remain open, the more complex resolution becomes, and the greater the risk of formal regulatory attention.

How Does Using a Compliant Payment Platform Prevent Re-entry on the EDPMS Caution List?

A compliant payment platform prevents re-entry on the EDPMS caution list because it automatically generates the documentation, specifically the FIRC, that closes each shipping bill in EDPMS as soon as payment is received. The root cause of most caution list entries is a documentation gap. Payment arrives but no compliant FIRC is issued, which leaves the shipping bill open and unrealized in EDPMS. A compliant platform eliminates that gap at the point of receipt.

That is the gap <a href="https://www.skydo.com/">Skydo</a> is built to close. Here is what it does for your EDPMS entries:

Proforma Invoice: Meaning, Format And Template

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A purpose code is a short alphanumeric code that identifies the nature of a foreign exchange transaction, such as whether a payment received from abroad is for software services, goods export, consultancy, or another category. In India, Authorised Dealer (AD) banks collect purpose codes and report them to the RBI as part of Balance of Payments (BoP) reporting, so every inward remittance must be tagged with the correct code at the time it is credited.

Take a Bengaluru-based freelancer who receives $3,000 from a US client for IT consulting. That payment must carry the correct service-export purpose code. If it carries the wrong one, an incorrect transaction type shows up in RBI's records as well as in the bank's internal ledger. You can read more about the <a href="https://www.skydo.com/blog/rbi_purpose_code_for_inward_remittance">RBI purpose code for inward remittance</a> in our separate guide.

What Happens If You Use the Wrong Purpose Code?

Using the wrong purpose code does not block the payment, and the money is still credited to your Indian bank account, but the transaction is reported to RBI under the wrong category. Because AD banks submit purpose-code data to RBI's BoP reporting system, the error enters a regulatory filing. It can create mismatches in export reporting, affect the accuracy of your FIRC/FIRA, complicate Electronic Bank Realisation Certificate (eBRC) generation, and cause reconciliation issues when your income is scrutinised for GST refunds or income-tax filings.

Leaving a wrong code uncorrected leaves the incorrect category in RBI's BoP data permanently, unless a formal amendment is made through the AD bank.

Here is how that can play out.A Bengaluru freelancer codes an IT support payment as P0807 (Off-site software exports) instead of P0803 (Data base, data processing charges). The reported category no longer matches the actual service provided, which may cause issues with GST refund eligibility.

To correct a wrong purpose code, you work through five steps in order: identify the incorrect code on your remittance advice, determine the correct code, contact your AD bank, submit supporting documents, and get written confirmation that the code has been updated.

Check the remittance advice or credit advice from your bank. The purpose code that was reported should be visible on this document. Confirm the code that was actually used and note the transaction or UTR reference number.

Step 2: Determine the Correct Purpose Code

Work out the actual nature of the payment: goods export, software services, IT-enabled services, consultancy, royalty, and so on. Then cross-check it against the RBI master list of purpose codes to find the exact applicable code. Do not pick a code that merely sounds similar.

These are commonly confused purpose-code pairs for Indian freelancers and exporters:

Write to the branch or relationship manager handling your foreign-currency account and ask them to amend the purpose code for the specific inward remittance. Give them the transaction reference number, the incorrect code that was reported, and the correct code you are requesting.

Attach the documents the bank asks for to show the nature of the payment. The full list is in the documents section below.

Banks have no standardised correction form. Some require a letter on company letterhead, while others use an internal format, so ask your relationship manager what the bank requires before you draft anything.

Step 5: Get Written Confirmation of the Correction

Ask the bank to confirm in writing that the purpose code has been updated in its records. Check whether the correction also requires an amended FIRC/FIRA or an updated eBRC, and keep all confirmation documents on file.

Can a Bank Change the Purpose Code After the Payment Is Credited?

Yes. Crediting the payment to your account and reporting the purpose code to RBI are two separate processes, so the reported code can be amended even after the money has been received. Whether your bank can make the change depends on its internal procedures and how far the transaction has progressed in downstream reporting.

Not all banks handle this the same way. The exact process, and whether the amendment is possible at all, depends on the bank, the transaction date, and the stage of RBI reporting. There is no universal rule.

The bank will typically require supporting documents that prove the actual nature of the transaction before it makes any amendment. If a FIRA or FIRC has already been issued, the bank will need to assess whether the correction also requires re-issuance of that document, so ask your relationship manager about it explicitly.

Documents You May Need for Purpose-Code Correction

<a href="https://www.skydo.com/blog/ad-code">AD banks</a> typically ask for some or all of these documents when processing a purpose-code correction: the invoice, the contract or agreement, the remittance or credit advice, the UTR or transaction reference number, the FIRA or FIRC, shipping or export documents where the payment relates to goods exports, and a written declaration or correction request. Not every bank asks for all of them.

The exact list depends on the bank's internal process and the nature of the transaction, so confirm with your relationship manager before you start gathering documents.

What If the Wrong Purpose Code Has Already Been Used for eBRC?

If an eBRC has already been generated with the wrong purpose code, the underlying inward remittance record that feeds the eBRC may need to be corrected first. The eBRC is generated from the realisation data the bank submits to DGFT, so a wrong code in that data carries forward into the eBRC. Ask your AD bank explicitly whether the eBRC needs to be amended or reissued after the purpose-code correction.

Skydo's <a href="https://www.skydo.com/blog/p1401-purpose-code-guide">P1401 purpose code guide</a> covers that code in detail.

Three scenarios come up for freelancers and exporters: a service export reported under the wrong service category, an export payment reported under an incorrect broad category, and a payment received through a payment platform that is classified incorrectly. In each case the fix runs through your AD bank, with documents that show what the payment was actually for.

The most common mix-up for Indian freelancers is between P0802 and P0806. They sound similar but sit in different regulatory categories, with different implications for GST and export reporting. Our <a href="https://www.skydo.com/blog/p0807-purpose-code-guide">P0807 purpose code guide</a> covers another code in detail.

You can also avoid the correction hassle upstream. <a href="https://www.skydo.com/">Skydo</a> shows you the purpose code at the point of receiving payment, so you can confirm it is correct before it enters your AD bank's records. Skydo also issues a free FIRC/BIRC for every transaction, so there is no ambiguity in the remittance documentation from the start.

Pricing is a flat $19 for payments under $2,000, a flat $29 for payments from $2,000 to $10,000, and 0.3% above $10,000. There are no monthly fees.

How Long Does Purpose-Code Correction Take?

There is no fixed or guaranteed turnaround for a purpose-code correction. Processing time varies by bank, transaction, and how complete your documentation is.

The timeline depends on three variables:

If a FIRA or eBRC amendment is needed in addition to the purpose-code change, the overall process takes longer because it involves additional verification steps within the bank.

In practice, raise the correction request as early as possible and submit all required documents in one go. Incomplete submissions are the most common cause of delays, and every additional document exchange adds days. Follow up with your relationship manager proactively, especially if an eBRC or FIRC amendment is also involved.