How can I help a customer who needs proof of my receiving account before adding me as a vendor?

Ask the customer what proof its accounts-payable team needs, such as written confirmation of the receiving details. Then ask Skydo Support for the appropriate confirmation for your account.

Give the payer the confirmed document or official instructions through your established business contact channel. Make sure the beneficiary name, bank details and currency match the instructions the payer will use. Do not edit a bank document, make your own bank letter or use another exporter's proof.

A vendor's document request does not change the receiving details. If its form requires information not supplied by Skydo, send that requirement to Support for checking before the customer submits a payment.