What should I do if my bank or auditor asks for FIRC rather than Skydo's FIRA?

Ask which receipt they are checking and what information or prescribed document is missing. Download the FIRA for that settled Skydo payment and keep it with the invoice and bank credit. Share the request with Skydo support so they can identify the available remittance evidence and any next step with the bank.

Do not assume that a document is suitable or unsuitable only because it is called FIRA, FIRC, or FIRS. The transaction and the purpose of the request matter. For a tax refund or a specific bank process, ask your accountant or the requesting bank to confirm the required evidence. Keep this request focused on the proof needed for your payment, rather than assuming every remittance document serves the same purpose.