How do I check whether Skydo can receive a payment from my customer's country?

Check both the payer's country and the intended payment route before you share instructions. Check the restricted-country list and the instructions for your account. Support for a currency does not mean every sending country or bank can use the same account.

For a new or unusual route, send Support the payer's country, payment currency, sending bank or platform, amount and the receiving account you plan to use. Explain what the payment is for. Wait for route-specific confirmation if there is any doubt.

Do not change the payer's country in a bank form to make a payment pass. A previous payment from a country, or an account in the same currency, is not blanket approval for a new transfer.