What if my business name, address, or GST details are wrong on an invoice?

Do not send the invoice until the issuer details are correct. Compare the displayed business name, address, and any GST details with your business records. If you are still preparing the invoice, correct the information available to you and preview it again.

If the details are locked, or the invoice has already been issued, contact Skydo support. Give the affected invoice number, the wrong field, and the correct information, and explain whether the payment has settled. Ask which record needs correction before creating another invoice. A change to your profile should not be treated as proof that an already issued invoice, fee receipt, or FIRA has also changed.