My US bank has sent the batch funding, but the contractor payouts have not appeared. What should I do?

First check whether your bank shows the funding transfer as submitted, processing or completed. A bank debit does not by itself prove that Skydo has matched the funds to the correct batch or delivered each contractor payment.

Compare the actual destination and reference on the bank receipt with the instructions issued for your batch. Keep the batch reference, amount, currency, sending date and final bank receipt ready for Skydo’s investigation. Share them only through the verified support channel for your payer account.

Do not fund the batch a second time just because its status has not changed. Ask which stage is pending and whether any action is needed from you. Ask Skydo to confirm the funding and delivery estimate for the actual batch.