Skydo shows my payment as Paid, but I cannot see the bank credit. What should I do?
First check the statement for the Indian bank account registered for that payment. Search by amount and date, not only by your overseas client's name. The bank credit is the final domestic leg, so its description may not match the payer's original receipt.
If the credit is still missing, email support@skydo.com with the payment reference, status screenshot and the relevant statement period. Ask Skydo to confirm the destination account, payout date, bank reference and whether the credit succeeded or was returned. Share only the statement information needed for this payment. A “Paid” status that conflicts with your bank record needs investigation; do not ask the payer to pay again.