My client sent one currency but their receipt shows another. How do I check the conversion?

Ask the payer's bank which currency and amount it actually sent to the receiving account. A debit in the client's home currency does not by itself tell you the currency received by Skydo.

Compare the completed receipt with the receiving instructions and Skydo's transaction record. If the payer's bank converted the money before sending it, request its conversion and charge breakdown separately. Then check Skydo's conversion only against the amount and currency Skydo actually received. Email the records to support@skydo.com if they do not match. Do not assume a currency or payment route is accepted just because the payer's bank allowed it to be entered.