My platform balance is available, but nothing has arrived in Skydo. What should I check?
An available balance on a platform is not proof that a bank payout has been sent. Check whether you requested a withdrawal, whether the destination was verified and whether the platform has actually released the disbursement.
Ask the platform for its final payout record, showing the amount, currency, date, destination and bank reference. A balance screenshot or a scheduled payout is not the same record.
Once the payout is released, compare its destination and method with your current Skydo instructions. If the relevant collection estimate has passed, send the payout evidence to Support. Do not change the destination or request another withdrawal while the first payout's status is still unclear.