How should my customer send CAD to my Canadian Skydo receiving account?
Use the transfer method shown for your own CAD receiving account. Share the complete current instructions with your customer, including the beneficiary, account and routing fields. Ask them to check the amount, currency and invoice reference.
Do not assume a Canadian wire is accepted just because the sender’s bank offers one. If the bank cannot use the supplied method or asks for other details, pause and contact Skydo Support with the exact requirement. Do not alter account or routing digits to make the form accept them. If money was already sent, keep the final transfer receipt and ask Support to check the actual route before another payment.