How do I report the wrong name, address, amount, or date on a FIRA?
Compare the FIRA with the original invoice, payment record, and bank credit. Identify the exact field that appears wrong and gather the record showing the correct fact. Some differences, such as an invoice date and a receipt date, may be valid rather than errors.
Send Skydo support the payment reference, the FIRA, the affected field, and the supporting evidence. Ask whether the issuing bank needs to review or correct it. Do not edit the downloaded document yourself or overwrite the original. Keep the original, your correction request, and any revised document together. If you have already shared it with your accountant or bank, tell them that a correction is under review.