What should I do if I think someone else has accessed my Skydo account?

Q: What should I do if I think someone else has accessed my Skydo account?

Report suspected access immediately to support@skydo.com . State when you noticed it, the registered email, and unfamiliar changes or transaction references. Skydo's terms require prompt reporting of unauthorised use, and its grievance policy covers security concerns. Use a trusted device to secure the email or Google account used for login. Preserve relevant messages and screenshots without OTPs or passwords. If payment instructions may have changed, warn affected clients through a contact method you already trust. Ask Skydo to investigate and explain available protective steps. Do not assume an account was blocked, a session ended or funds recovered until confirmed.

Question

Accepted Answer

Report suspected access immediately to support@skydo.com. State when you noticed it, the registered email, and unfamiliar changes or transaction references. Skydo's terms require prompt reporting of unauthorised use, and its grievance policy covers security concerns.

Use a trusted device to secure the email or Google account used for login. Preserve relevant messages and screenshots without OTPs or passwords. If payment instructions may have changed, warn affected clients through a contact method you already trust.

Ask Skydo to investigate and explain available protective steps. Do not assume an account was blocked, a session ended or funds recovered until confirmed.