Decoding Withholding Tax: An I.T. Export Service Provider's Toolkit for Simplifying International Payments

Last Updated
June 29, 2023
Written by
Rohit
GlobalTech Solutions, an I.T. service export provider headquartered in India, secured a contract with a client in Germany. As GlobalTech Solutions progressed with the project and submitted their invoices for the services rendered, they were surprised to receive reduced payments from their client in Germany. The unexpected reduction in revenue not only strained their financial resources but also affected their profit margin.
Upon further investigation, they discovered that the client deducted withholding tax. Typically, the payer deducts this tax amount before remitting the funds to the non-resident service provider. GlobalTech Solutions were unaware of this fact initially.
While they lost a certain amount due to a tax compliance oversight, you can avoid such financial setbacks by learning everything you need to know about withholding tax in this guide.
Understanding Withholding Tax
Withholding tax is the amount deducted at the payment source by the payer before remitting the amount to the recipient. This tax amount is paid directly to the government.
In India, withholding tax takes the form of Tax Deducted at Source (TDS) for domestic transactions. However, withholding tax in international or cross-border transactions includes collecting taxes from non-residents on income generated within their jurisdiction.
Withholding tax requires the payer to hold back a certain percentage of the payment and remit it to the tax authorities on behalf of the recipient. This tax withholding serves as a prepayment of the recipient's tax liability.
Tax expert, Juhi Shah, states, "Withholding tax ensures that non-resident individuals or entities contribute their fair share of taxes on income earned within a country's borders. Therefore, proper withholding tax compliance is not just a legal obligation but an essential component of responsible tax management."
Let’s consider an example of a software development company based in India providing I.T. services to a client based in the USA. The agreed-upon fee for the services is $10,000. However, the USA imposes a 30% withholding tax on payments made to non-resident service providers. When the software development company invoices the client for $10,000, the client must withhold 30% of that amount ($3,000) as withholding tax. Thus, the client remits $7,000 to the software development company.
Other countries, like The United Kingdom, impose 20% on certain interest payments, rents or royalties. In Australia, withholding tax applies to payments made to non-residents for certain types of income, such as dividends, interest, royalties, and fees for the performance of entertainment or sports activities. The withholding tax rate is generally 10%.
However, the landscape of international tax laws is complex and dynamic. Each country has its regulations and tax rates. Therefore, in the previous example, while the client deducted withholding tax in the US, the remaining income of $7000 may be subject to another form of tax in India. This phenomenon is known as double taxation.
Double Taxation: A double-edged sword
This form of taxation applies when a taxpayer is subject to tax on the same income in two or more jurisdictions. It can happen when income is subject to tax in the country where it is earned and then again in the country where the taxpayer resides.
Offering mechanisms such as tax credits or exemptions can avoid or minimise double taxation. Therefore, countries enter into double tax treaties that aim to provide relief to taxpayers by specifying rules for allocating taxing rights. According to a report by the Organization for Economic Co-operation and Development (OECD), more than 3,000 double tax treaties are in effect worldwide, reflecting the intricate nature of international taxation.
Then, how can you avoid losing your business’s hard-earned money in international taxes?
Tips/Best Practices for Managing Withholding Tax Obligations
The following tips can help overcome the complexities of international tax laws, varying tax rates, and evolving regulations concerning withholding tax.

- Comprehensively understand each relevant jurisdiction's withholding tax rates, thresholds, and reporting obligations.
- Identify the tax treaties in force between the countries involved in the transaction by consulting the official tax authorities.
- Determine whether your business meets the requirements to claim treaty benefits. It involves satisfying conditions such as residency, permanent establishment, or specific business activities outlined in the tax treaty.
- Ensure that transactions align with the provisions of the tax treaty and consider the nature and timing of income recognition and documenting the applicable treaty provisions.
- Obtain tax residency certificates or other relevant documentation to establish eligibility for treaty benefits.
- Stay up-to-date on tax laws as they are subject to frequent changes, and non-compliance can result in penalties and reputational damage. A business may face significant fines for failing to deduct and remit the appropriate withholding tax amount.
- Maintain thorough documentation of transactions, including invoices, receipts, and relevant tax forms.
- Seek guidance from tax professionals specialising in international tax matters to navigate the complexities of withholding tax obligations.
- Collaborating with international payment service providers like Skydo can streamline the payment process, reduce transaction costs, and assist in managing withholding tax requirements.
International Payment Service Providers and Withholding Tax
Payment service providers are crucial in helping businesses navigate withholding tax issues when engaging in international transactions. They often offer built-in tools for calculating and deducting withholding tax from payments, ensuring accuracy and compliance.
They also provide reporting functionalities that generate comprehensive tax reports, simplifying documentation. Additionally, they may offer tax advisory services or collaborate with tax experts to guide navigating complex tax regulations.
This way, you can safeguard your business’s financial interests, maintain regulatory compliance, and foster successful international business relationships.
Frequently Asked Questions
Q1. How might currency fluctuations affect my withholding tax obligations as an IT service provider?
Ans. Withholding tax is typically calculated based on the payment amount in the local currency. Exchange rate fluctuations can affect the tax liability.
Q2. How can I determine if a client's country has a tax treaty with my country to avoid double taxation?
Ans. You can refer to both countries' official tax authorities' websites to determine if a client's country has a tax treaty with your country. Alternatively, you can seek assistance from tax professionals who can analyse the specific treaty provisions applicable to your situation.
Q3. What are the penalties for failing to meet withholding tax obligations in international transactions?
Ans. Penalties for failing to meet withholding tax obligations vary across jurisdictions. They can include monetary fines, interest charges on unpaid taxes, and potential legal consequences.
Q4. How does the nature of my IT export services affect the withholding tax? Are there specific exemptions I should be aware of?
Ans. The nature of your IT export services can impact the applicability of withholding tax and potential exemptions. Some countries may have specific provisions or exemptions for certain types of services or income.
Q5. What role can a global payment service provider play in helping me manage my withholding tax obligations?
Ans. A global payment service provider facilitates accurate calculation, deduction, and withholding tax reporting. They may provide built-in tools for tax calculations, generate tax reports, and offer compliance support. Collaborating with a reputable payment service provider, like Skydo, can streamline your payment processes and ensure compliance with withholding tax regulations across different jurisdictions.