RBI’s PACB Circular: OPGSP Update 2024

RBI’s PACB Circular: OPGSP Update 2024
Sukanya24 January 2024

On October 31, 2023, the Reserve Bank of India (RBI) issued a master circular on the import of goods and services titled Regulation of Payment Aggregator – Cross Border.  

According to the circular, the RBI will regulate all Indian entities facilitating online cross-border payments for the import and export of permissible goods and services. Moreover, these entities will be collectively termed Payment Aggregators Cross Border (PA-CB).

The circular comprises guidelines to streamline the existing cross-border payment framework in India. Previously, cross-border transactions were carried out through Online Payment Gateway Service Providers (OPGSPs) as per a circular issued by RBI in 2015.

OPGSPs functioned by agreeing with an Authorised Dealer (Category I) Bank (AD Bank) by writing to RBI, and no formal licence was required to function as an OPGSP as per the guidelines set by RBI.

Hence, RBI has issued a circular to establish a concise and clear framework for cross-border payments. RBI will now oversee all cross-border payments in India related to the import and export of goods. The circular applies to PA-CB, PAs, authorised banks and OPGSPs. 

This blog discusses the key provisions related to the latest RBI circular on the import of goods and services, RBI guidelines for payment gateway, and OPGSP guidelines.

Master Circular on Import of Goods and Services: RBI Bank Guidelines

The following are the key guidelines mentioned in the circular.

1. Applicability

The following entities need to adhere to RBI guidelines/instructions provided in the circular.

  • Entities
    All entities, including authorised dealer banks and non-banks, involved in settling/processing cross-border transactions. The cross-border transactions must be for importing and exporting goods and services, and the transaction must be executed online (digitally). 

  • PA-CBs
    Under the new circular, these non-bank entities are referred to as Payment Aggregator-Cross Border (PA-CB).

2. Key Developments

Here are the key developments included in the new PACB circular.

OPGSP Circular, PA-CB Update - Key Developments
  • RBI Approval
    A non-bank undertaking cross-border money movement activity such as OPGSP (now called PA-CBs) will need to apply for approval to conduct PA-CB activities with the RBI by April 30, 2024. PA-CBs must also register with the Financial Intelligence Unit-India (FIU-IND) before applying for approval with the RBI. 

    Furthermore, a non-bank existing PA (payment aggregator) must inform the RBI about its existing PA-CB activity and if it intends to continue such activities within 60 days from the circular date.
  • KYC Norms
    A PA-CB must comply with the same KYC norms as an existing PA and may onboard merchants directly or indirectly to facilitate cross-border transactions. It must also ensure that it does not facilitate transactions for the import/export of prohibited/restricted goods and services. 

    Furthermore, the PA-CBs need to undertake due diligence of the buyer if the per unit value of goods/services imported exceeds INR 2.5 lakhs. 
  • Settlement Flow
    For import PA-CBs, payments must be received in an escrow account, which is then transferred to an import collection account maintained with an AD Category-I bank. Then, the funds are transferred to the foreign merchants for settlement. 

    For export PA-CBs, payments must be received by maintaining multiple export collection accounts for each currency with AD Category-I bank. The PA-CBs can settle in non-INR currencies for directly onboarded merchants. 

    Import and export PA-CBs must comply with guidelines specified for both import and export flows by maintaining separate import and export collection accounts with AD Category-I banks. The permitted debits and credits are the same as for a PA. 
  • Transaction Limit
    The new circular has prescribed a ‘per unit value’ and allows processing payments with a per unit value of up to INR 25 lakhs for goods and services.

Categories of Authorisation as per PA-CB Activity 

Based on the cross-border payment activity undertaken by the PA-CBs, they can seek authorisation for one of the following three categories.

Categories of Authorisation as per PA-CB Activity
  1. Export Only PAC-CB (PA-CB-E)
  2. Import Only PA-CB (PA-CB-I)
  3. Export and Import PA-CB (PA-CB-E&I)

1. Export Only (PA-CB-E)

PA-CB, facilitating cross-border payments for Indian exporters, has to open an Export Collection Account (ECA) with an AD bank. 

ECAs can be opened in either Indian currency or foreign currency. In the case of the latter, various ECAs have to be opened for different currencies.

The PA-CBs will credit all export proceeds in the respective ECAs. Additionally, export PA-CBs need to follow the below guidelines:

  • Ensure all goods and services exported are permitted as per the Foreign Trade Policy
  • Perform diligence on merchants, e-commerce marketplaces, and payment aggregators

2. Import Only (PA-CB-I)

Similar to export PA-CBs, import PA-CBs have to open an Import Collection Account (ICA) with an AD bank. 

They will collect the payment from importers in an escrow account managed by the payment aggregator. It will then be transferred to ICA and will eventually be transferred to the bank account of the foreign merchants.

These entities are allowed to directly onboard foreign merchants, e-commerce marketplaces, or other overseas entities that offer payment aggregation services. 

Here are the guidelines Import PA-CBs need to follow.

  • Ensure India's Foreign Trade Policy does not prohibit the import of such goods or services
  • Onboard overseas merchants as per RBI’s KYC Master Directions
  • If the per unit cost of imported goods or services is more than ₹2,50,000, the Importer PA-CB will also do diligence of the importer as per KYC Master Directions 

3. Export and Import (PA-CB-E&I)

Those PA-CB who engage in both import and export activities have to comply with the requirements for both Import PA-CB and Export PA-CB.

They also need to ensure that the maximum value per unit of exported or imported goods or services should be ₹25,00,000.

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Net-Worth Requirement for Non-Bank PA-CB

Non-banks who want to provide PA-CB services will have to seek authorisation from RBI. However, before seeking RBI authorisation, it is necessary to register with the Financial Intelligence Unit-India (FIU-IND). 

However, RBI has issued the following net-worth criteria for non-banks providing PA-CB services.

EntityMinimum Networth (in ₹)Due DateAdditional Requirement to Verify Networth
Cross-Border Existing  PA-CBs15 crore25 croreAt the time of applying to RBI to gain authorisation By March 31, 20261. Certificate from statutory auditor 2. Audited statements of the latest financial accounts
Newly incorporated non-bank PA-CBs 15 crore25 crore At the time of applying to RBI to gain authorisation By the end of the third financial year from the date of grant of authorisation1. Certificate from statutory auditor evidencing net worth2. Provisional balance sheet

The accounts of existing non-bank PA-CB who are unable to meet the net worth requirement will be closed by banks by 31 July 2024.

Snapshot Comparison Between OPGSP Circular (2015) and PA-CB Circular (2023) 

Here are the key differences between the OPGSP Circular (2015) and the PA-CB Circular (2023)

Regulatory RequirementsOPGSP Circular (2015) PA-CB Circular (2023) 
Required to obtain RBI authorisationNot neededNon-banks PA-CBs: Required to seek approval from RBI by April 30, 2024.AD Category-I banks: Not required to seek RBI approval. 
Net Worth RequirementsNot neededPA-CBs must have a net worth of INR 15 crores at the time of application.Their net must increase to INR 25 crores by March 31, 2026.  
Transaction Limits Capped aggregate translation value:Import: USD 2,000Export: USD 10,000 Capped per-unit transaction limit of goods and services:INR 25 lakhs 
Nature of allowed transactions Imports: goods and softwareExports: goods and services (as permitted under India’s foreign trade policy).Import and export of all the goods and services as permitted under India’s foreign trade policy. 
KYC NormsMust follow appropriate KYC norms while onboarding merchants directly or indirectly. Must follow KYC checks as per RBI’s master directions before onboarding merchants directly or indirectly. Further, they must undertake KYC checks of a buyer if the per-unit transaction value exceeds INR 2.5 lakhs. 
Technology standards Compulsory adhering to the IT ACT, 2000, and all other applicable regulations. PA-CBs must comply with technology recommendations listed in the RBI’s PA-PG guidelines released on March 17, 2020. 
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The License Application Process

Here is the process of seeking approval from RBI for existing or new PA-CBs.

The License Application Process

Step 1: Draft the application through Form A, which includes the following parts.

Draft the application through Form A
  • Part A: Factual Information
  • Part B: Details of payment systems to be set up
  • Part C: Financial information. 
  • Part D: Other information such as policies, FDI, beneficial owner, etc.) 

Step 2: Apply with the RBI.

Step 3: The RBI will process the application.

(RBI may raise queries related to various aspects such as shareholding, product processes, etc.) 

Step 4: In principle approval from RBI.

(validity period of six months)

Step 5: Filing of system Audit Report

(RBI may raise queries related to SAR audit observations) 

Step 6: Final authorisation(state additional conditions that must be complied with) 


The evolving cross-border payments environment and the emergence of several OPGSPs and other fintech entities encouraged RBI to issue the circular. Its main purpose is to ensure seamless and more transparent cross-border payment transactions.

Even though regulatory authorities are constantly working on making cross-border payment transactions seamless, transparent, secure, and quicker, businesses often face difficulties in receiving timely payments. 

Skydo aims to simplify the cross-border payment landscape for businesses by automating various tasks and helping businesses open foreign bank accounts. Join Skydo today to streamline your invoicing and financial management activities!

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Q1. RBI’s master circular on the import of goods and services and cross-border payments applies to which entities?

Ans. AD banks, PAs, and PA-CBs involved in the online processing/settlement of cross-border payment transactions related to the import and export of goods and services have to comply with the guidelines mentioned in the circular.

Q2. What are various compliances according to RBI payment aggregator guidelines for cross-border payments?

Ans. All PA-CBs have to follow the guidelines provided in the circular dated October 31, 2023. Additionally, they also have to follow the various guidelines for payment aggregators mentioned under a circular issued by RBI on March 17, 2020. The circular includes guidelines related to customer grievance redressal, fraud prevention and risk management.

Q3. How can PA-CB seek authorisation for facilitating cross-border payment transactions?

Ans. AD banks do not need to seek authorisation to facilitate cross-border payment transactions. However, a non-bank PA-CB can seek authorisation from RBI by sending the application to the Department of Payment and Settlement Systems (DPSS), RBI, Central Office (CO), by April 30, 2024. PA-CB entities must fulfil the minimum net worth criteria before applying to RBI.

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