Can I see when invoice reminders were sent or opened?
Check the reminder history for sent dates, frequency and email-open information. Review that history before sending another reminder so you do not repeat the same follow-up unnecessarily.
Treat an open event as an activity signal, not proof that the client has approved the invoice or paid it. Use the actual payment and settlement records to confirm receipt of money. If a client disputes receiving a reminder, check the recipient address and sent history, then share those details with support. Do not make a payment decision solely from an email-open event or the absence of one.