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How do I request a purpose-code correction while a payment is processing?

Contact Skydo support as soon as you spot the mistake. Give the invoice number, payment reference, current code, proposed code if known, and a clear explanation of the actual supply. Attach the invoice and relevant contract or statement of work that supports the explanation.

Ask whether the payment's current stage still allows a correction and what confirmation is needed from you. Do not assume that changing the default in your profile changes this payment or that a correction can be made at every stage. Keep the request and the confirmed outcome with your records. Do not ask the client to send another payment solely because the code is under review.

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