What should I do if a settled payment or FIRA has the wrong purpose code?

Ask Skydo support to review the specific payment. Provide the payment reference, invoice, FIRA, and evidence describing what you supplied. Explain which code appears wrong and why. Do not edit the FIRA yourself or assume a profile change corrects a settled bank record.

Keep the original evidence, correction request, and any response or revised document together. Tell your accountant if the receipt has already been used in an audit or return, so they can check whether any other record needs attention. A code mismatch does not by itself prove that the whole payment or claim is invalid. The next step depends on the actual error and the bank's correction process.