Why do dashboard revenue totals differ from cash received in my bank?

A revenue or invoice summary and a bank-cash total may cover different events. Compare the same period, currency, and client scope before deciding that either is wrong. Check whether the dashboard figure includes invoices still unpaid or in progress, while the bank statement contains only actual credits.

Keep fees, conversion differences, partial payments, and timing differences separate in your reconciliation. Open the underlying invoice and payment records instead of treating a summary figure as a bank statement. If you cannot explain the difference, ask support what the specific dashboard metric includes and give the report period and payment references. Your accountant should decide how those records fit your books.