How do I dispute activity on my Skydo account that I did not authorise?

Contact support@skydo.com as soon as you notice it. Describe the activity and include its reference, amount, currency and date where available. Say whether you also noticed login problems or account-detail changes.

Preserve messages and screenshots without passwords, OTPs or unrelated records. If the activity also appears on a bank account or card, report it to that provider through its official channel.

Skydo's grievance policy covers unauthorised transactions. Ask for a complaint reference and the next investigation step. Reporting activity as unauthorised does not establish liability or guarantee reimbursement. If the response is unsatisfactory, use the grievance escalation process.