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What should I do if I sent a client the wrong payment instructions but they have not paid?

Tell the client not to use the earlier instructions. Reach them through an existing trusted channel, especially if the correction arrives by email. Ask whether they have already sent money before issuing a replacement.

Check the correct details against your Skydo account. Contact support@skydo.com if you cannot verify them. Explain what was wrong, such as a copied detail or instructions meant for another client. Do not guess a correction.

Clearly identify which earlier message the verified replacement supersedes. If the client has paid, contact support with the reference instead of treating it as a simple correction. Do not assume the payment can be cancelled.

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