What should I do if money was sent using wrong or suspected fraudulent instructions?

Contact the sending bank or payment provider promptly. Explain that payment may have gone to incorrect or fraudulent details and ask about tracing or recovery. Do not send another payment to fix the first.

Notify support@skydo.com with the exporter business name, amount, currency, date, reference, instructions used and why they seem wrong. Share evidence through the route support confirms, hiding unrelated information.

If you are the payer, also notify the exporter through a trusted contact method. A report does not guarantee recall, refund or recovery. Skydo cannot confirm the outcome until the relevant payment and account details have been checked.