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How do I confirm a contractor was paid and obtain their payment proof or FIRA?

Check the individual contractor’s payout result, not only the batch funding confirmation. Match the recipient, amount and payment reference with the payment you intended to make. The payout bank reference and the contractor’s FIRA are different from your US bank’s batch-funding receipt.

If a contractor says the payment is missing, ask Skydo to verify that recipient’s delivery stage before paying again. Use the verified payer-support route and avoid sending a full contractor roster when only one payment is being checked.

For a missing FIRA, ask how the contractor can securely access the document for the completed payment. Do not represent batch approval or a funding receipt as proof that remittance documents have already been issued.

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