What happens if a bank-led recovery is decided against me after an InstaLink payment settled?

If an InstaLink chargeback is upheld after settlement, the exporter may need to return the payment amount and applicable processing fees. A settled ACH Debit return can also require repayment of the approved amount and fees. Ask Support to confirm the process for the specific case.

Contact support@skydo.com to confirm the decision, original payment, amount due and how any recovery will be made. Check whether Skydo has already withheld or recovered part of the amount so you do not pay it twice. Keep the notice and final calculation with the original invoice. Do not treat this as proof that every buyer complaint automatically requires repayment; confirm the actual bank-led outcome and applicable terms.