How do I link an incoming payment to an invoice?

Have the correct invoice ready in Skydo, either created there or uploaded from your own records. Find the incoming payment that needs an invoice and compare its currency, amount, payer, and date with the invoice. Link it only when the records describe the same sale.

If you cannot find the matching option or the correct invoice, contact Skydo support with the invoice and payment reference. Clearly identify the payment you need help with when contacting Skydo Support. Do not create an extra invoice simply because the payment is not matched yet. After the link is made, check the remaining balance and processing status.