What should I do if a payment is linked to the wrong invoice?

Do not change invoice amounts or delete records to make an incorrect match look right. Write down the payment reference, the invoice currently linked, and the invoice it should relate to. Compare the client, currency, amount, and transfer proof so the intended correction is clear.

Send that information to Skydo support and say whether the money is still processing or has settled. Ask what correction is possible at that stage and how it will affect the balance and documents. Keep the original mapping and the correction confirmation with your records. If your accounting software has already recorded the payment, check it too after Skydo confirms the outcome.