Skydo now helps you generate Export Declaration Form (EDF). Generate Now

logo

I received several payments for one invoice and the total fees look too high. What should I check?

List each actual receipt with its payment reference, received amount, fee and tax. Add the net settlements and compare them with your bank credits. Do not combine the invoice value and assume it received one fee treatment.

Check whether the client sent separate transfers, whether a duplicate receipt exists and whether different payment methods were used. Check each receipt against your applicable transaction-fee schedule or agreement. Send the list to support@skydo.com if you think a payment was charged incorrectly. Do not ask the client to split future payments to try to avoid a fee or limit.

Losing too much to forex fees?Accept global payments with zero forex markup from 150+ countries.
From $19/Per Transaction