What should my customer select if their bank asks for an account type?

Use an account type only when it is confirmed in the receiving instructions or by Support. Do not guess “checking”, “savings”, “personal” or “business” from the fact that Skydo calls it a virtual account.

Ask the payer for the exact field wording and available options. Check that they are setting up the intended transfer method, since an account type question may belong to a different payment or verification flow.

If the required value is not provided, contact Support before the payer submits the beneficiary. Share the payment currency and receiving account involved. Do not use a real payment to test several account-type choices.