Can I receive a business payment if the sender name is different from the name on my invoice?
Explain the difference to Support before the payer sends the money. A parent company, accounts-payable provider or another business may appear as sender, but the name difference needs to be linked to the real customer and export transaction.
Prepare the invoice, the expected sender's legal name and an explanation of its relationship to your customer. Keep any customer instruction or other evidence showing why it will pay. Ask Support what further documents are required for that arrangement.
If the payment has already arrived or been sent, share the original receipt and explanation. Do not rewrite the invoice to name a party that did not buy the goods or services just to remove a mismatch.