How do I update an invoice paid outside Skydo?

Keep the proof of the payment received outside Skydo, including its amount, currency, date, and bank reference. Compare it with the invoice so you know whether it settles the whole balance or only part of it.

Update the invoice’s payment status using the available invoice controls. Before using that option, check that the payment is real and that your accounting records will not count the same receipt twice. If you cannot record the external receipt correctly, ask support how to update the invoice and reminders. Recording an external payment in the invoice history does not mean Skydo processed the transfer or can issue Skydo remittance evidence for it.