What if one client payment covers several invoices?

Prepare a list of the invoices covered by the payment, showing each invoice number, currency, original amount, and amount being paid. Ask the client for their payment allocation if it is not clear. Compare the combined allocation with the actual receipt, allowing for any separately explained charges or deductions.

Send the allocation and transfer reference to Skydo support before attempting to force the full receipt against one invoice. Keep the client's instruction and the final allocation with your reconciliation. Do not assume the dashboard supports splitting a receipt across invoices or that one remittance document will list every invoice. Check the updated balances once support confirms how the payment should be recorded.