When is Skydo support available, and what should I do outside those hours?

The support page lists Monday to Friday, 10 AM to 7 PM IST. The grievance policy lists phone support until 8 PM IST on those days. Check the current support page or ask for confirmation before relying on the later hour.

Email support@skydo.com with relevant details. Sending email does not guarantee an immediate reply outside staffed hours.

For suspected fraud or a lost device, report promptly and secure the email or device involved. If money was sent using suspected fraudulent instructions, contact the sending bank too. Do not wait for Skydo's next reply before taking those protective steps. Keep a record of when you reported the issue.