Why do I need to verify my details again after my account was previously verified?

An earlier verification does not remove the need to keep the account information accurate or answer a later request. Skydo may request additional information for KYC and risk monitoring.

Read the new request carefully and check whether it concerns your identity, business, ownership or a changed record. Provide the current evidence through the route Skydo confirms. If nothing has changed, say so and ask what information still needs confirmation. Do not ignore the request because you passed a check before, and do not assume the same documents or outcome will apply every time.

If the request seems unexpected, verify it through your account or support@skydo.com before sharing documents. Ask why the information is needed and which secure route to use.