Why has a new Zoho invoice not appeared in Skydo?

Check that the Zoho connection is active and linked to the organisation where the invoice was created. Compare the invoice creation date with the connection date, and check whether the invoice's currency is included by your chosen sync settings.

Look for the same invoice number, client, amount, and currency in Skydo before adding it again. If it is still missing, send support the Zoho invoice number, creation date, currency, organisation, and when you noticed the issue. Do not disconnect and reconnect repeatedly or create a second invoice as a first step. Ask support to confirm the current sync state and any error before retrying the transfer.