Can I close my account while payments or support issues are still open?
Tell support@skydo.com you want closure and list open matters first. Include relevant references rather than every account record. Ask which items must be resolved and how remaining work will be handled.
Do not assume closure cancels a payment, refund, dispute or obligation. Removing account details does not end outstanding obligations.
Keep a working contact email and avoid sending new client instructions that may no longer be appropriate. Ask for written confirmation of closure status and each unresolved item. Ask whether closure can proceed while these matters remain open; a request is not confirmation that they have been cancelled. Keep replies and any agreed next actions with your business records.