What do inactive and dormant Skydo account status mean?

An account may be considered inactive after six consecutive months without usage or activity, or if it has maintained a zero balance. An account remaining inactive for an additional twelve months is considered dormant.

For a dormant account, Skydo may disable features or services, up to terminating use. Dormancy is not the same as a logged-out session and does not prove all account data has been deleted.

If unsure of your status, contact support@skydo.com before asking a client to pay. Ask whether the account is active and what checks are needed to use it again. Do not rely solely on an old login or previously shared instructions.