Will Skydo resolve a disagreement about the goods or services my client bought?
Disputes between payers and payees are not its responsibility and are not governed by that refund policy. The terms describe Skydo as a payment collection service, not a party responsible for the products or services sold.
Discuss the commercial issue directly with your client and keep the agreement, invoice, delivery evidence and correspondence. If a payment needs to be traced, returned or handled through a bank process, contact support@skydo.com separately with the reference. A client complaint about quality or delivery does not itself establish a normal Skydo refund entitlement. Do not use Skydo's payment service as a debt-enforcement tool.