How do I complain about misleading information or poor treatment by a Skydo representative?
Send the complaint to support@skydo.com. Skydo's grievance policy includes misrepresentation and unsatisfactory customer service.
Explain what was said or done, when and how you contacted the representative. Include a relevant message or written claim if available, hiding unrelated personal information. Say how it affected you and what you want reviewed or corrected.
Ask for a reference and keep the response. If it does not address your concern, follow the Grievance Redressal Officer and Nodal Officer steps in the policy. A complaint does not automatically change contractual terms or create a refund entitlement. Keep the report factual and distinguish written evidence from your understanding of a conversation.