How can an overseas payer ask for help about a Skydo-related request without accessing the exporter’s account?

Contact the Indian business through a trusted channel and ask it to check the request in its Skydo account. You should not need its login details to raise a concern.

For a suspicious request or a concern to report directly, use support@skydo.com from the official website. Give the exporter's business name, your contact details and relevant request or payment reference. Do not send banking passwords, OTPs or card secrets.

Support may need the exporter to verify the issue or authorise account-specific discussion. Do not expect access to another business's records. If a suspected fraudulent payment has been sent, contact your sending bank promptly too.