What should I do if the EDF generator stalls or shows an error?

Note which step failed and copy the exact error message. Check any empty required fields, confirm the invoice amount if prompted and review your entries before trying to generate again. If the issue followed an upload, check the supported file type, size and invoice-count limits.

Keep the draft in the same browser and retain your source invoices. Avoid starting several new drafts or clearing browser data as a first fix: progress is saved in the browser you used. If you cannot continue, contact Skydo Support with the step, browser and error text, with personal and invoice details hidden. A failed generation is not evidence that anything was sent to your bank.