How do I find invoices that are still outstanding?
Use the invoice overview in your Skydo account to review outstanding invoices and their due dates. Compare the listed invoice number, client, amount, currency, and status with your records before following up.
An outstanding invoice is not always a client who has not sent money. The payment may be in progress, only partly paid, not yet matched, or recorded outside Skydo. Check the payment record and client correspondence before sending another request. Prioritise invoices using the agreed due date and the balance actually owed. If the list shows an invoice as outstanding after a confirmed payment, contact support with the invoice number and payment reference rather than creating another invoice.