How long does Skydo keep my information, including after I leave?
Skydo's privacy policy allows retention for the stated purposes and periods required or permitted by law. Its terms also allow legally required information to be kept after de-registration.
Retention depends on the type of record and applicable legal requirements. Closing an account or withdrawing consent therefore does not mean all identity, transaction and support records are removed at once.
For a specific question, email support@skydo.com and identify the information involved. Ask what can be deleted or de-identified, what must be retained and the applicable basis. Avoid sending fresh copies of the records unless support requests them through a verified route.