What should I do if my PAN and Aadhaar show different names or dates of birth?
Compare the details on both official records and your application. Identify whether the mistake is in the application, a spelling difference, or an underlying identity record. Do not alter a scan or enter false details just to make the records appear consistent.
Ask support what evidence is needed for the specific difference. If a government record is incorrect, arrange a correction through the issuing authority and tell support that it is pending. A marriage-related name change or other genuine change may need supporting evidence; do not assume an explanation alone is enough. Continue verification only when the team confirms the appropriate next step.