How should I prepare a business document so the reviewer can read it?

Use the original digital document where available and open it before uploading. Check that the relevant pages are present, text is readable and the name, dates and account or business information are not cut off. Do not edit the contents to hide a mismatch or add a signature that was never given.

Upload the bank statement as a PDF of up to 10 MB. Other document types may have different requirements, so follow the request in your application. If the original is unreadable, obtain a clearer copy from the issuer. If you cannot, ask support what evidence it can review instead.