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How do I request a return of an erroneous payment before INR settlement?

Contact support@skydo.com with the payment receipt, reference, amount, currency and explanation of the error. Ask Skydo to confirm whether the payment has already reached the linked Indian bank account before choosing the next step.

Skydo's refund policy includes erroneous transfers, but a request is reviewed before a refund is processed. You may be asked for more information or proof. The normal policy route returns funds to the source using the original method, with special rules for ACH Debit payment links. Do not send a separate refund while Skydo or the payer's bank is already handling a return. Ask for confirmation of initiation and final outcome, not just receipt of your request.

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